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Official Kommo partner From the ad to the sale, everything inside Kommo.

Kuma Tech is an official Kommo partner. It implements the CRM, connects the website and campaigns, builds AI agents and sends conversion data back to Meta and Google, so your sales team sells more with what you already invest.

  • 5 years working with Kommo
  • 2 certifications issued by Kommo
  • 60+ projects delivered
Kuma Tech - certified Kommo partner plaqueKuma Tech - official Kommo partner (Kommo partner badge)

What Kommo is

Kommo is a CRM built for conversational sales. It brings WhatsApp, Instagram, TikTok and other channels into a single inbox, organizes contacts in a sales pipeline and automates service with bots and AI agents.

According to Kommo, the platform has more than 100,000 customers in more than 100 countries. For a business, that means serving, selling and following up on every deal in one place.

Results depend on how the account is set up: pipeline, automations, integrations and data. That is where Kuma Tech comes in, as a Kommo-certified partner.

What Kuma Tech delivers in Kommo

Kuma Tech brings its specialties into Kommo: campaign tracking, automations, systems and AI agents.

  1. Implementation and sales structure

    Pipeline, stages, fields, tags and rules designed around the company's sales process, with the account ready for the team to use from day one.

  2. Campaign tracking

    Every lead enters the CRM with its source, campaign and ad data. At each step forward in the pipeline, the conversion event goes back to Meta and Google.

  3. AI agents and automations

    Agents that answer on WhatsApp, qualify and schedule, plus Salesbot and WhatsApp Cloud API configured by people certified by Kommo.

  4. Websites connected to the CRM

    Forms and WhatsApp buttons on the websites Kuma Tech builds deliver the lead straight into Kommo, with tags and conversion data.

  5. Sales team training

    Training for the people who will run it: pipeline routine, replies, tasks and reading the reports, so the tool actually gets used.

  6. Custom systems and widgets

    When the operation needs something Kommo does not have, Kuma Tech builds it: integrations, dashboards and widgets, such as Kuma One.

From click to sale, without losing data

The lead who gets in touch lands straight in the CRM, already with tags and source. At each pipeline stage, the conversion goes back to the ad platform.

  1. LeadThe contact arrived, with source and campaign identified.
  2. Qualified leadThe team or the AI agent confirmed the interest.
  3. Cart or proposalThe client chose the product or received the proposal.
  4. SaleDeal closed, with the purchase value.

With these four events, Meta and Google start optimizing the campaign for people who buy, not just people who click.

Kuma TechKuma Tech - official Kommo partner (Kommo partner badge)

Kuma Tech cases in Kommo

Operations Kuma Tech structured and supports. All of them use the official WhatsApp API and have ongoing support.

  • Education

    Elite Concursos

    Advanced campaign tracking and leads distributed among teams by time of day, automatically.

  • Wholesale fashion

    Zampa Moda Cristã

    Zaya qualifies, checks the catalog and hands the order to the saleswoman ready to close.

  • Healthcare

    Clínica Integrada Godoy

    Gia qualifies the patient and separates insurance and private patients, each in their own pipeline.

Kuma One: the clinic's schedule inside Kommo

Kuma One is Kuma Tech's scheduling system for clinics. It works as a widget inside the lead card in Kommo: the front desk books, confirms and reschedules appointments without leaving the CRM.

Learn about Kuma One
  • Kuma Tech - Kuma One: book the clinic appointment without leaving the conversation in Kommo
  • Kuma Tech - Kuma One: patient history in the Kommo lead card
  • Kuma Tech - Kuma One: scheduling widget in Kommo's light and dark themes

For agencies and Kommo partners

Kuma Tech also works as the technical arm of agencies and other Kommo partners who need to deliver a structure, handle demand or strengthen their operation.

  • On-demand implementation

    Kuma Tech sets up the partner's client account, from the pipeline to the automations, within the agreed deadline.

  • Building what is missing

    Integrations, AI agents, tracking and widgets for projects where the partner's team has no one to build them.

  • Professional training

    Training the partner's or end client's team to operate and maintain Kommo independently.

Talk about a partnership

Frequently asked questions about Kuma Tech and Kommo

What is Kommo?

Kommo is a CRM built for conversational sales. It brings WhatsApp, Instagram, TikTok and other channels into a single inbox, organizes contacts in a sales pipeline and automates service with bots and AI agents.

Is Kuma Tech an official Kommo partner?

Yes. Kuma Tech passed Kommo's certification exam, received the title of official partner and holds the Automation Specialist with WhatsApp Cloud API certificate, also issued by Kommo.

What does Kuma Tech do in Kommo?

Kuma Tech implements and structures the CRM, connects the website and campaigns, configures automations and AI agents, trains the sales team and builds custom integrations and widgets.

Can Kommo send conversions to Meta and Google?

Yes, with the integration built by Kuma Tech. Each step of the lead through the pipeline (lead, qualified lead, cart and sale) is sent to Meta and Google with the conversion data, so campaigns optimize for people who buy.

Does Kuma Tech work with agencies and other Kommo partners?

Yes. Kuma Tech works as the technical arm of agencies and Kommo partners: it sets up accounts, builds automations and AI agents and trains teams, on one-off projects or on an ongoing basis.

Which companies use Kommo with Kuma Tech?

Kuma Tech's Kommo cases include Elite Concursos, Zampa Moda Cristã and Clínica Integrada Godoy. All of them use the official WhatsApp API and have ongoing support from Kuma Tech.

What is Kuma One?

Kuma One is Kuma Tech's scheduling system for clinics. It works as a widget inside the lead card in Kommo: the front desk books, confirms and reschedules appointments without leaving the CRM.

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Talk to a Kommo specialist

Tell us how your business sells today. Kuma Tech replies with the path to structure Kommo for your case.